Privacy policy

Privacy Policy

This Privacy Policy explains how My Trensio (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from mytrensio.com (the “Site”).

1. Information We Collect

Device Information

When you visit our Site, we automatically collect certain details about your device, including:

  • Technical Data: Web browser type, IP address, time zone, and installed cookies.
  • Browsing Behavior: Pages viewed, referral sources, and interactions with the Site.

We collect this information using:

  • Cookies: Small data files stored on your device. Learn how to manage them at All About Cookies.
  • Log Files: Track actions such as IP addresses, browser types, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files that monitor browsing behavior.

Order Information

When you make or attempt to make a purchase, we collect:

  • Personal Details: Name, email address, phone number.
  • Billing & Shipping Details: Address and payment information (credit card, PayPal, etc.).

Together, we refer to Device Information and Order Information as “Personal Information.”

2. How We Use Your Personal Information

We use your information to:
 ✔ Process and fulfill your orders, including payment processing and shipping.
 ✔ Provide customer support and communicate with you.
 ✔ Detect and prevent fraudulent transactions.
 ✔ Improve our website and marketing strategies.
 ✔ Send promotional content when aligned with your preferences.

3. Sharing Your Information

We share your Personal Information with trusted third parties to enhance your shopping experience:

  • Shopify: Our eCommerce platform. Learn More.
  • Google Analytics: Helps us understand customer behavior. Learn More.
  • Legal Compliance: We may disclose your data if required by law or to protect our rights.

4. Behavioral Advertising & Tracking

We use your information for personalized ads and promotions. Learn more about targeted advertising at the Network Advertising Initiative.

You can opt out of certain ads via the Digital Advertising Alliance.

Do Not Track Signals

We do not modify our data collection when receiving Do Not Track signals from your browser.

5. Your Rights

If you are a U.S. resident, you can request access, correction, or deletion of your Personal Information. Contact us at [email protected] to make a request.

If you are a European resident, please note:

  • We process your data to fulfill contracts or pursue legitimate business interests.
  • Your data may be transferred outside Europe, including to Canada and the U.S.

6. Data Retention

We retain your Order Information unless you request its deletion.

7. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

8. Minors

Our Site is not intended for individuals under 18 years of age.

9. Contact Us

For any privacy-related inquiries or requests, please contact us at:

📧 Email: [email protected]



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